Fix GoDaddy Domain Transfer Rejected
Anyone using a Google Legacy FREE domain email address will either need to go on a PAID PLAN or be FORCED to go on a PAID PLAN. Unless, of course, you decide to cancel Google Legacy.
Prior to December 6, 2012, Google offered a free edition of G Suite—also known as the legacy free edition of Google Apps—that had a reduced set of business features. As of December 6, 2012, Google stopped offering the free edition to new customers.
If you have the G Suite legacy free edition, you need to upgrade to a paid Google Workspace subscription to keep your services The G Suite legacy free edition will no longer be available starting May 1, 2022. Starting May 1, Google will seamlessly transition you to Google Workspace, which you can use at no cost until July 1, 2022.
Learn more about Google Workspace Legacy upgrade by here. If you do not want to be auto upgraded you must cancel Legacy.
IMPORTANT NOTES
The "Legacy" Google Workspace GoDaddy interface, set up in 2012, is not the same as the interface of a Godaddy user account interface, so the usual help menu's don't work.
Logging into admin.google.com can be a nightmare with looped actions. First you need to sign in with Gmail address followed by your administrator email address. To fix the looped actions use a Private Browser by going Ctrl, Shift plus N. You will need to use this a private browser when logging into GoDaddy to make privacy changes in preparation for domain transfer and to solve the rejection issue.
Above can be seen the two different interfaces used with GoDaddy see FIG 3.
- TOP IMAGE - Godaddy when logged in through admin.google.com as shown in see Fig 1 above.
- BOTTOM IMAGE - Godaddy user account, it has nothing to do with this article, for visual knowledge only.
We decided to scrap Google altogether and move to a new registrar. one which offers free email forward, and private domain email which can be used with Gmail so we turned off auto renew for the domain with Google before initiating a transfer.
Transfer Denied
After going through the usual transfer procedures from GoDaddy, the new registrar will send an email ...
"Canceled - The current registrar has rejected transfer (please contact them for details)"
Then Google Workspace sends an email ....
"The transfer of xxxxxxx.com from Google Workspace to another registrar could not be completed for the following reason(s): Express written objection to the transfer from the Transfer Contact. (e.g. - email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means)."
The new registrar blames the old registrar tells you to talk to them and the old registrar blames the new registrar. And so begins a frustrated circle of discontent and hours of patience.
But we solved the issue with the help from a GoDaddy tech, who exhausted all efforts, and, enabled with many screenshots, spoke to another tech.
But we solved the issue with the help from a GoDaddy tech, who exhausted all efforts, and, enabled with many screenshots, spoke to another tech.
How to make a successful domain transfer away from Google Workspace GoDaddy
The process a successful domain transfer from GoDaddy Google Workspace is rather simple.
- Turn off WHOIS Privacy Settings see FIG 6
- Turn off Domain Lock see FIG 6
- Select Remove Domains by Proxy (this is the critical point which affects the rejection) see FIG 6
- Select Transfer domain away from Google Workspace see FIG 6
- Copy the authority code into the new registrar see FIG 7 (this code will also be sent to your gmail address)
- The WHOIS Privacy Settings will change see FIG 8
Changes to your Domain
Your domain will now have a pending transfer and will need to be accepted See Fig 11.
Go to Domain
Go to Domain
- Transfers
- Transfers Out
- Accept the Transfer
Your domain transfer should be completed within a week.
Sources:
https://netnohow.weebly.com/apppasswordsandgmail.html
https://support.google.com/a/answer/2855120?hl=en
https://au.godaddy.com/help/transfer-my-domain-away-from-godaddy-3560 (this is not Google Workspace GoDaddy)
https://netnohow.weebly.com/apppasswordsandgmail.html
https://support.google.com/a/answer/2855120?hl=en
https://au.godaddy.com/help/transfer-my-domain-away-from-godaddy-3560 (this is not Google Workspace GoDaddy)